As smart product adoption continues to expand, device manufacturers assess unique ways in which they can help customers to maximize the value of these devices while driving recurring revenues. This report highlights new services including support, delivery, replenishment, and asset sharing services enabled by connected devices in the home; it includes profiles of leading companies and identifies the ecosystem partnerships that facilitate them.
Bottom Line
Smart Home Services
In-Home Delivery Services
Service Drivers
Key Competitive Strategies and Differentiators
Industry Challenges and Competition
Video Storage Subscriptions
Service Drivers
Key Competitive Differentiators
Industry Challenges and Competition
Replenishment Services
Meal Kits for Smart Ovens
Key Competitive Differentiators
Industry Challenges
Grocery and Consumable Replenishment
Industry Challenges
Technical Support Services
Service Drivers
Key Competitive Differentiators
Industry Challenges
Energy and HVAC Monitoring Services
Service Driver
Industry Challenges and Market Competition
Market Sizing
Implications and Recommendations
Appendix
Smart Home Device Ownership
In-Home Delivery Subscription Services
Key Competitive Strategies and Differentiators - In-Home Delivery Services
Video Storage Services
Key Competitive Strategies and Differentiators – Video Storage Services
Other Companies Offering Premium Video Storage Services
Replenishment Services - Smart Ovens
Key Competitive Strategies and Differentiators – Smart Oven Replenishment Services
Replenishment Services for Smart Appliances
Smart Home Premium Setup Services
Key Competitive Strategies and Differentiators - Setup Support Services
Smart Thermostat Energy and HVAC Monitoring Services
Average Monthly Expenditure on Electricity by Segment
Smart Refrigerator Energy Services
Other Appliance Energy-Saving Features
Smart Plug Energy Services
Market Size - Video Storage Services
Market Size – Smart Home Device Setup and Installation Services
Potential Market Size - In-Home Delivery Services
Potential Market Size – Replenishment Services
Potential Market Size - HVAC Monitoring Services
Potential Market Size – Energy Monitoring Services
© September 2020 Parks Associates
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Printed in the United States of America.
Disclaimer
Parks Associates has made every reasonable effort to ensure that all information in this report is correct. We assume no responsibility for any inadvertent errors.
