“Parks Associates forecasts that the consumer and SMB technical support services market will grow to nearly $15 billion by 2018. That growth signifies the need for support services before, during and after the purchase to help partners provide better user experiences throughout the customer lifecycle and nurture long-lasting relationships with end users,” said Bob Schechter, PlumChoice’s Chairman of the Board. “Shimoni joins PlumChoice during a time in which the company has been leveraging its leadership position in the premium technical support market to expand into the cloud and IoT sectors. With his background and experience, we expect David to further expand the company’s penetration into these markets.”
From the article "PlumChoice Appoints David Shimoni as President and Chief Executive Officer" by www.businesswire.com
Brad Russell, Research Director at Parks Associates, a leading IoT research and consulting company observes, “While the IoT industry has many far-reaching goals for the use of data, astute manufacture...
iQor, the only global managed services provider embedded in the flow between product, people and services, announced today that EVP and COO Gary Praznik will participate as a speaker at CONNECTIONS™ S...
“User experience defines the operator’s video services for consumers,” said Brett Sappington, senior director of research at Parks Associates. “Every pay-TV service and streaming video service is work...
Parks Associates, a leading market research firm specializing in emerging consumer technology, has reported that by 2020, United States households will have more than 2.3 billion connected devices. On...
