“Parks Associates forecasts that the consumer and SMB technical support services market will grow to nearly $15 billion by 2018. That growth signifies the need for support services before, during and after the purchase to help partners provide better user experiences throughout the customer lifecycle and nurture long-lasting relationships with end users,” said Bob Schechter, PlumChoice’s Chairman of the Board. “Shimoni joins PlumChoice during a time in which the company has been leveraging its leadership position in the premium technical support market to expand into the cloud and IoT sectors. With his background and experience, we expect David to further expand the company’s penetration into these markets.”
From the article "PlumChoice Appoints David Shimoni as President and Chief Executive Officer" by www.businesswire.com
Miller will be joining executives from Parks Associates, Qualcomm, Pepper IoT and Trusource Labs on the panel, “Device Evolution: Transforming Customer Relationships,” on April 19 at 2:30pm. The panel...
A leading innovator in forensic watermarking for the media and entertainment industry, Verimatrix introduced its latest HTML5-focused solution to allow enhanced cybersecurity protections across multip...
According to Parks Associates, a leading market research firm, more than 25% of US households with a broadband connection have a smart home device, while more than 60% of ‘smart’ households own more t...
"Parks Associates research reports 29 percent of seniors age 65 and older find it appealing to have a video consultation with a doctor directly through their TV," said Elizabeth Parks, senior vice pre...
