"The smart home market is maturing, but the experience remains disjointed. Just 40% of smart home device owners coordinate their smart home devices in routines or wider automations. Plus, difficulty with installation, configuring device settings, and getting products to work together are among the top reasons buyers return smart home devices," said Jennifer Kent, VP Research, Parks Associates. "Service providers are well positioned to deliver a better, whole-home automation experience, and they need tools to help them manage that process well and cost-efficiently."
From the OilverIQ press release, "OliverIQ Releases Multi-Protocol Hub with Complete Smart Home as a Service Offering"
There are 30 percent more computing devices, as well as 45 percent more connected devices, on average in U.S. broadband households with Wi-Fi access as compared to those without it, according to new m...
Parks Associates just yesterday (Jan. 18) releaesed market research that lends further evidence of the challenges incumbent pay-TV providers face from competing OTT services. Parks determined that...
Parks also found a coincident decrease in pay-TV subscriptions and an increase in Internet-only video subscriptions in antenna-only households. “Pay-TV subscriptions have dropped each year since 20...
Roughly 1 in 5 U.S. broadband households (19%) have canceled an OTT video service in the past 12 months, according to new market research from Parks Associates. The rate of OTT video customer churn ha...
