"The smart home market is maturing, but the experience remains disjointed. Just 40% of smart home device owners coordinate their smart home devices in routines or wider automations. Plus, difficulty with installation, configuring device settings, and getting products to work together are among the top reasons buyers return smart home devices," said Jennifer Kent, VP Research, Parks Associates. "Service providers are well positioned to deliver a better, whole-home automation experience, and they need tools to help them manage that process well and cost-efficiently."
From the OilverIQ press release, "OliverIQ Releases Multi-Protocol Hub with Complete Smart Home as a Service Offering"
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The results really shouldn’t be very surprising; numerous market research studies have been indicating as much for quite some time now. Just over a year ago, Parks Associates forecast that OTT vide...
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