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Q4 2021
Consumer Insights Dashboard
The Home Services Dashboard visualizes the most important metrics informing the strategic decision making of companies providing communications services to the home.
Executive Summary
Industry Benchmarks
• Broadband Adoption in US Households
• Home Service Subscription
• Adoption of Standalone vs. Bundled Services
• Adoption of Home Service Packages
• Trends in Home Service Subscription in the Past 2 Years
• ARPU of Home Bundled Services in the Past 2 Years
• Stand-along Home Service ARPU
• ARPU of Home Bundled Services
• Monthly Cost of Home Bundled Service
Competitive Landscape
• Market Share of Broadband Service Providers
• Market Share of Mobile Service Providers
• Market Share of Traditional Pay-TV Service Providers
• Market Share of Professional Monitoring Service Providers
Home Service Provider NPS
Routers and Gateways
• Mesh Network Adoption
• Router Acquisition Channels
• Mesh Unit / Extender Acquisition Channels
Appendix
Residential Broadband: State of the Market - Q3 2022
Work Transformed: Impact on Communications and Technology Markets - Q1 2022
Home Networking: State of the Market - Q4 2020
Modern Broadband: Shifting Landscape - Q2 2021
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