The Home Services Dashboard visualizes the most important metrics informing the strategic decision making of companies providing communications services to the home.
Executive Summary
Industry Benchmarks
• Broadband Adoption in US Households
• Home Service Subscription
• Adoption of Standalone vs. Bundled Services
• Adoption of Home Service Packages
• Trends in Home Service Subscription in the Past 2 Years
• ARPU of Home Bundled Services in the Past 2 Years
• Standalone Home Service ARPU
• ARPU of Home Bundled Services
• Monthly Cost of Home Bundled Service
Competitive Landscape
• Market Share of Broadband Service Providers
• Market Share of Mobile Service Providers
• Market Share of Traditional Pay-TV Service Providers
• Market Share of Professional Monitoring Service Providers
• Mobile-Only vs. Fixed Broadband in US Households
Home Service Provider NPS
Broadband Close-Up
• Broadband Internet Access at Home
• Changes to Fixed Broadband Service in Past 12 Months
• Changes to Fixed Broadband Service by Service Providers
• High Intention to Make Changes to Broadband Services
• High Intention to Make Changes to Broadband Services by Providers
Appendix
