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January 08, 2018
"The proliferation of connected devices brings a new level of complexity and risk for consumers," observes Brad Russell, Research Director for Connected Home at Parks Associates. "While manufacturers' warranties provide a minimum level of protection, AmTrust's new TapSafe platform will help consumers manage protection and support for all of their devices in one convenient app. On average, 34% of smart home device owners reported problems with a device in 2017 compared with 28% in 2016."
From the press release "TapSafe™ Smart Connected Warranty App Launches at CES to Identify and Protect All of Your Connected Devices."
According to a recent survey from Parks Associates, the leader in smart home industry research, approximately 50% of consumers in U.S. broadband households report problems with setting up a smart home...
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