According to Parks Associates, 26 percent of US broadband homes already own at least one smart home device, and 50% report issues when setting up a smart home device. While CSPs are usually not involved in these purchases, they receive the vast majority of service calls. In addition, consumer brands such as Google, Facebook and Netflix are leveraging their broadband networks for free while many CSPs struggle to compete for these new revenue streams.
From the industry press release "Service Providers Can Now Elevate Their Business Models by Seizing Control of the Burgeoning Smart Home and Business Opportunity."
“User experience defines the operator’s video services for consumers,” said Brett Sappington, senior director of research at Parks Associates. “Every pay-TV service and streaming video service is work...
"The proliferation of connected devices brings a new level of complexity and risk for consumers," observes Brad Russell, Research Director for Connected Home at Parks Associates. "While manufacturers'...
With the integration of the CuriosityStream app into the VIZIO SmartCast TV platform, users can watch CuriosityStream's most popular and binge-worthy shows including the Emmy® award-winning series Ste...
Parks Associates, a leading market research firm specializing in emerging consumer technology, has reported that by 2020, United States households will have more than 2.3 billion connected devices. On...
