According to a recent survey from Parks Associates, the leader in smart home industry research, approximately 50% of consumers in U.S. broadband households report problems with setting up a smart home device. Parks Associates research also reveals that with access to on-demand in-home setup assistance, 28% of broadband households are inclined to purchase smart devices.
From the press release "Quorvo HelloTech Brings Tech Support Home for the Holidays to Ensure Stress-Free Smart Home Setup and Installation."
"We are at the threshold of a technology explosion that will see, in a few short years, each of us hosting several dozen connected devices in our homes and on our bodies, thanks to the IoT," said Tom...
Parks Associates’ data of 2015 HDTV streaming video player unit sales spurred AppleInsider to write: "Apple saw a big boost in market share thanks to the launch of the fourth-generation Apple TV with...
“The connected home has become more data hungry than ever, and video consumption is the primary driver,” says Brett Sappington, senior director of research, Parks Associates. “Consumers are streaming...
“Parks Associates forecasts that the consumer and SMB technical support services market will grow to nearly $15 billion by 2018. That growth signifies the need for support services before, during and...
