The insights, initially published today in an infographic entitled, “A Smart Home Divided,” come from a Support.com survey of more than 3,000 U.S. consumers in November 2015. The infographic is available today from Support.com at the Parks Associates’ CONNECTIONSTM Summit within CES 2016.
From the press release "New Support.com Survey Shows Complexity of Smart Home Systems is Impeding Adoption, Customer Experience."
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Miller will be joining executives from Parks Associates, Qualcomm, Pepper IoT and Trusource Labs on the panel, “Device Evolution: Transforming Customer Relationships,” on April 19 at 2:30pm. The panel...
According to Parks Associates, a leading market research firm, more than 25% of US households with a broadband connection have a smart home device, while more than 60% of ‘smart’ households own more t...
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