Consumers are becoming increasingly reliant on their home technology and adding devices at a rapid pace. According to Parks Associates, 26% of consumers currently own a smart home device and approximately one-half of smart home device owners who set up devices themselves experienced problems. Axius introduces a full-service customer support platform for the smart home that provides management, maintenance, and ongoing monitoring, remotely, for any connected device on the network. Axius targets the builder, property management, and integrator market to streamline the process of setting up a smart home and supporting it throughout the entire lifecycle.
From the industry press release "Meet Axius: the Full-Service Customer Support Platform for the Smart Home."
"We are at the threshold of a technology explosion that will see, in a few short years, each of us hosting several dozen connected devices in our homes and on our bodies, thanks to the IoT," said Tom...
Parks Associates’ data of 2015 HDTV streaming video player unit sales spurred AppleInsider to write: "Apple saw a big boost in market share thanks to the launch of the fourth-generation Apple TV with...
“The connected home has become more data hungry than ever, and video consumption is the primary driver,” says Brett Sappington, senior director of research, Parks Associates. “Consumers are streaming...
“Parks Associates forecasts that the consumer and SMB technical support services market will grow to nearly $15 billion by 2018. That growth signifies the need for support services before, during and...
