Consumers are becoming increasingly reliant on their home technology and adding devices at a rapid pace. According to Parks Associates, 26% of consumers currently own a smart home device and approximately one-half of smart home device owners who set up devices themselves experienced problems. Axius introduces a full-service customer support platform for the smart home that provides management, maintenance, and ongoing monitoring, remotely, for any connected device on the network. Axius targets the builder, property management, and integrator market to streamline the process of setting up a smart home and supporting it throughout the entire lifecycle.
From the industry press release "Meet Axius: the Full-Service Customer Support Platform for the Smart Home."
The interactive panel session, moderated by Parks Associates Research Analyst Brad Russell, examines trends in personalization, including privacy and security concerns and strategies to balance connec...
According to recent research from Parks Associates, a market research and consulting company, approximately 14 percent of U.S. broadband households have expressed an intention to purchase a networked...
The insights, initially published today in an infographic entitled, “A Smart Home Divided,” come from a Support.com survey of more than 3,000 U.S. consumers in November 2015. The infographic is availa...
"Our data said the monitored security market grew at approximately a rate of 15 percent in 2014," says Tom Kerber, director of research, home controls & energy for Parks Associates. "That is very stro...
