"The need for improved, real-time analytics capabilities at the edge of the network is real and increasing, and embedding real time analytics provides multiple benefits in performance and efficiency," said Brett Sappington, senior director of research at Parks Associates. "Consumers rely on their home and mobile networks to support a growing number of high bandwidth, performance-sensitive applications. Two-thirds of U.S. broadband households subscribe to Over The Top (OTT) video services, and one-third have more than one subscription. Service providers are relying more on automation to address potential service issues, speed the resolution process, and maintain customer satisfaction levels. AXON Predict and Kaon are great examples of how the industry is moving to address this issue."
From the article "Greenwave's AXON Predict Deployment Delivers Real-Time Analytic Insight to Kaon Gateway and Set-Top Box Products." Read the full announcement.
According to a recent survey from Parks Associates, the leader in smart home industry research, approximately 50% of consumers in U.S. broadband households report problems with setting up a smart home...
