Overcome Wi-Fi Challenges -- Parks Associates research reveals that today more customer service inquiries are related to Wi-Fi than any other single issue. By utilizing the Calix Carrier Class Wi-Fi features of the GigaFamily and Compass software suite, service providers can greatly reduce the operational burden of Wi-Fi related support calls.
From the press release "Calix Solution Unlocks MDU Opportunity For Service Providers" by www.finance.yahoo.com
According to a study by Parks Associates titled 360 View: Supporting the Connected Consumer, “Unresolved technical problems with smart home devices have risen 240% in 3 Years. 79% of consumers have se...
According to Parks Associates, 26 percent of US broadband homes already own at least one smart home device, and 50% report issues when setting up a smart home device. While CSPs are usually not involv...
Arrayent Inc. today announced its participation in CONNECTIONS™: The Premier Connected Home Conference, to be held May 23-25 at the Hyatt Regency San Francisco Airport. Arrayent VP Peter Radsliff will...
The interactive panel session, moderated by Brett Sappington, Director of Research for Parks Associates, examines changes in CPE product design and deployment as the OTT, broadcast, and pay-TV worlds...
