Overcome Wi-Fi Challenges -- Parks Associates research reveals that today more customer service inquiries are related to Wi-Fi than any other single issue. By utilizing the Calix Carrier Class Wi-Fi features of the GigaFamily and Compass software suite, service providers can greatly reduce the operational burden of Wi-Fi related support calls.
From the press release "Calix Solution Unlocks MDU Opportunity For Service Providers" by www.finance.yahoo.com
DALLAS, TX--(Marketwired - May 18, 2016) - Parks Associates announced today that Vivint Smart Home Chief Strategy and Innovation Officer Matt Eyring will deliver a keynote on the evolution of the smar...
Built on a learning platform, Digital Butler is adaptive, vendor-neutral and provides for a single-stop support marketplace. "Supporting connected consumers is increasingly costly given the growing nu...
Local broadcasters are launching their own branded OTT apps to stay ahead of the curve as cable TV subscriptions fall and streaming subscriptions rise. According to Parks Associates, 36% of U.S. broad...
“The connected home has become more data hungry than ever, and video consumption is the primary driver,” says Brett Sappington, senior director of research, Parks Associates. “Consumers are streaming...
