Parks Associates data shows that 1 in 5 consumers in the US currently own smart home devices with global growth on the rise and residential connected devices will generate approximately 11 million support requests from consumers. With that in mind, the Z-Wave Alliance and its members are increasingly looking at how to best educate, serve and support new users coming into the smart home market. Launching Z-Wave.com, the consumer portal for tips, best practices and frequently asked questions about Z-Wave smart home solutions, the Alliance's Consumer Working Group is working to give consumers tools to find the best possible smart home solution for their lives.
From the article "Z-Wave Ecosystem Hits New Milestones With New Partnerships And IoT Devices" by http://us.sourcesecurity.com.
That trend, to start making customers pay to access data, dovetails with research found by Parks Associates earlier this year, which noted that new smart home security customers spend about $55, on av...
More people are buying smart home devices, and connecting them through platforms or systems like smart speakers and hubs. So says a new report from Parks Associates which found that 35 percent of smar...
As it turns out, smart home owners are really satisfied customers. Give them a chance to buy a connected device, like a smart thermostat, and nearly 75 percent of them are really happy with what they...
Parks Associates has announced that the churn rate for OTT video services is 19% of US broadband households, indicating roughly one in five households have cancelled an OTT service in the past 12 mont...
