A study done by Parks Associates found that subscribers of fixed wireless internet from mobile network operators were more satisfied with the price of service than fiber or cable subscribers. The study found that 66% of subscribers that get 5G or LTE FWA from mobile providers consider their prices to be fair or good.
From the article, "Wireless Internet Providers Reap High Satisfaction Ratings in Yet Another Study" by Laura Stepanek
A recent White Paper from consulting company Cartesian confirms this assumption, calculating the churn-rates for a number of different types of video service-provider (see Figure 1), and quoting Parks...
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For video service providers, adopting a data analytics solution is fast becoming a must-have. The benefits can be dramatic, from more viewing to reduced churn. But data analytics exposes companies to...
