More than 30 percent of computing and entertainment device owners reported loss of wireless connectivity last year, with home network routers identified as the most common source of the problems, Parks Associates research shows. Reported problems with smart home devices had a lower frequency -- just 14 percent of smart home device owners reported experiencing any technical problems with their device in 2018 -- but the majority of problems were either difficulty in setup (35 percent) or wireless connectivity problems (32 percent).
From the article "WiFi, Managed Services and the Home Network: Solving In-Home Connectivity" by Chris O'Dell.
“Across the nation, all sorts of internet service providers have gained two new competitors,” says Kristen Hanich, the research director for Parks Associates, referring to T-Mobile and Verizon. “They...
Apple TV is another example of the company’s hardware strategy falling flat. According to Parks Associates figures from the first quarter of 2018, Amazon and Roku combined control more than 50% of the...
Patrice Samuels, senior analyst at Parks Associates, a market research company specializing in emerging consumer technology products and services, said demand for traditional technology support, like...
Consumers get a year of the streaming service for free with purchase of a new Apple device. Converting those users into paying customers might be tricky, said Steve Nason with Parks Associates....
