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What dealers need to know to keep their customers cyber-secure.

July 29, 2018

home automation

Advising customers about options such as these could be an important task for security dealers, considering that a recent Parks Associate survey conducted for Qolsys found that 64 percent of professionally monitored security system owners believe their home security system uses encrypted communications from the sensors to the panel, even though the percentage likely is considerably lower.

“Proprietary protocols used in various security products have varied in the degree of protection they provided, from highly rigorous to much less so,” comments Brad Russell, Connected Home research director for Parks Associates.

From the article "What dealers need to know to keep their customers cyber-secure." by Joan Engebretson.

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