Twenty-four percent of multifamily properties report having a smart building provider or aggregator for at least one of the properties they serve, according to a newly published study by Parks Associates, which surveyed 300 multifamily property owners and building operators.
The primary research study, titled “Smart Properties: The Value of IoT for MDUs,” provides insight on technology adoption and needs among multifamily property owners and operators, with a specific focus on connectivity, IoT devices and smart building services.
“Respondents report using an average of three smart building platforms throughout their portfolios,” said Kristen Hanich, research director, Parks Associates. “This market is highly fragmented, far from settled, and competitors who can prove their value, ease of use, and positive customer support experiences can gain share across a company’s property portfolio.”
“Companies are leveraging the experience they’ve gained in deploying the earlier generation of smart building technologies to create benchmarks for effectiveness,” Hanich said. “These benchmarks serve as guides for their future deployments.”
From the SDM Magazine article, "Smart Building Solutions Gain Traction Among Multifamily Properties, Study Finds"
Brett Sappington is a senior director of research at Parks Associates. He leads the firm’s services research team, which publishes industry insights on access and entertainment services, digital media...
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