Parks Associates' new study, Smart Properties: The Value of IoT for MDUs, a survey of 300 MDU (multidwelling unit) property managers and owners, finds many multifamily residents and staff now expect their property to have an electronic access control system.
"Companies' major drivers for deploying access control are safety-related, both enhancing safety and security in the community as well as promoting the perception of safety among residents and staff," said Kristen Hanich, Research Director, Parks Associates. "Providing staff access to residential units is another key driver and a core component of how these systems' effectiveness is measured."
"Several years of high interest rates led to a lull in new construction, with new technology adoption becoming increasingly prominent in retrofits," Hanich said. "With historic amounts of new inventory hitting the market across both 2024 and 2025, existing properties will need to look towards new amenities for residents or be prepared to cut their prices to compete."
From the SecurityInfoWatch.com article, "Parks Associates: Multifamily units deploy electronic access control to meet resident expectations"
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