Parks Associates' new white paper addresses the state of access control adoption, including key challenges and opportunities.
Parks Associates' new white paper, Multifamily Access: Riding the New Tech Investment Wave, finds more than three-fourths of key MDU (multidwelling unit) decision makers report plans to upgrade or replace electronic access control solutions. The white paper, developed in partnership with LiftMaster, explores key trends in access control adoption within the multifamily housing market, backed by custom research data and insights from over 600 decision makers at multifamily ownership and operations companies.
"The industry as a whole is preparing for a major wave of activity, as the systems that were deployed in 2019 and through the COVID-19 pandemic are now due for replacements and upgrades," said Kristen Hanich, Director of Research, Parks Associates. "Key decision makers, capitalizing on the lessons learned during the last major wave of investment into access control solutions, are focusing on solutions that deliver the greatest results in terms of tenant satisfaction, staff efficiencies, and company revenues."
"Increasing operational efficiencies is a major business goal for multifamily properties, so the ability to deliver on those factors is paramount when choosing a solution or a partner," Hanich said. "Pent-up demand is signaling the next wave of investments into multifamily technologies, with access control at the forefront."
From the Security Info Watch article, "Parks Associates: Most MDU decision makers plan to upgrade, replace electronic access control systems"
The increased spending on customer service comes as Hulu is about to go head-to-head with internet channels that offer live TV from AT&T's DirecTVNow and Dish Network Corp's Sling TV. The services...
A recent Parks Associates study revealed that since the end of 2015, 20% of U.S. broadband households had cancelled at least one OTT video service in the past 12 months. However, the research firm...
Twenty percent of U.S. pay-TV customers reported dissatisfaction with their service in a recent Parks Associates survey. The figure represents a 100% increase since early 2013, when another Parks s...
Since both Uber and Lyft are private companies, they're not obliged to make their data public. So, it's unclear if Uber's scandals have affected its business and whether Lyft has gained from them....
