.bmp)
According to Parks Associates, an increasing number of US broadband households cancelled at least one OTT subscription in the early part of the year, with a significant number also utilising the free trials offered by streamers during the coronavirus pandemic.
More than two in five households have tried out an OTT service’s free trial during the crisis, with 8% trialling four or more.
Of households that signed up to a service during the pandemic, 49% subscribed to Disney+ and 27% subscribed to Apple TV+ – the two best performers.
The report also raises questions about whether subscribers will keep these services with shelter-in-place rules being relaxed, in spite of a growing number of COVID-19 cases in many states. It notes that maintaining subscribers may be difficult for platforms which rely on original programming – much of which will have been affected by delays to production.
Steve Nason, research director at Parks Associates, said: “We are seeing a record number of consumers experiment with new OTT services as a result of the COVID-19 crisis and the shifts in strategy in the industry.OTT services are offering extended free trials to build up engagement, and 8% of US broadband households report they have subscribed to at least one new OTT service since the COVID-19 crisis began.
“The industry is working on new hybrid content strategies as a result of production halts. Major players like AT&T for Warner Brothers and Comcast for Universal Studios are greatly concerned about the delays in content production on the launches of new services, like HBO Max and Peacock. Free trials will bring in new subscribers at the launch, and roughly seven in ten have subscribed to at least one OTT service they have trialed. OTT services need to be creative in building an engaging service, but during this time of heavy video consumption, OTT services have the opportunity like never before to win over new video consumers and retain them as long-term subscribers.”
From the article "OTT churn increases in US during pandemic" by Jonathan Easton.
The small, candle-shaped speaker equipped with the artificial-intelligence personal helper Google Assistant, has sold about 300,000 units since hitting the market in October, according to research and...
Tom Kerber of the research and consulting firm Parks Associates said the cheaper thermostat could persuade more shoppers to try Nest. Just 11 percent of American households with broadband Internet hav...
While we’re certainly no longer in the days where people had a pair of rabbit ears on top of their TV sets, the use of antennas are making a little bit of a comeback according to a recent report from...
Sales of smart thermostats in Western Europe are set to rise from less than 700,000 units in 2016 to more than one million units by 2020, according to a report on smart energy and water products by Pa...
