Initially launching in the Washington, D.C. metropolitan area, Online Owls plans to expand its service nationwide in 2016. In the greater D.C. metro area, an estimated 1.4 to 2 million people use broadband Internet at home, according to a study by Pew Research Center. A recent survey by Parks Associates found that an estimated 68 percent of D.C. area households said they would be interested in technical support that caters to their devices.
There is a real need for technical support that is immediate, affordable and convenient that can come to your location when it fits your schedule, said Bruno Bianchi, CEO and co-founder of Online Owls. As the world becomes more connected and devices increase in number and complexity, it is more challenging than ever to install, troubleshoot, repair or even learn how to use some of them. Online Owls fills that need with a service that is secure and reliable.
From the article "Online Owls Launches as New Service to Quickly Connect People with Affordable, Trusted On-Demand Tech Support" by PRweb.com.
“The number of connected CE categories and devices continues to expand as companies look to disrupt the market,” said Stuart Sikes, president, Parks Associates. “The key priorities for our research...
This move brings Amazon's video service into more direct competitor with services like Netflix and Hulu. But a little simple math shows that it actually isn't a great deal unless you plan on cancel...
Pay-TV operators are seeing a "slow erosion of the core business," analyst Brett Sappington at Parks Associates said. "After years of attempts to be more than just a 'dumb pipe,' pay-TV operators h...
"Over 70% of voice-recognition users are satisfied with the experience of using this solution on their smartphones, which is driving experimentation with this functionality on other platforms, includi...
