"The smart home market is maturing, but the experience remains disjointed. Just 40% of smart home device owners coordinate their smart home devices in routines or wider automations. Plus, difficulty with installation, configuring device settings, and getting products to work together are among the top reasons buyers return smart home devices," said Jennifer Kent, VP Research, Parks Associates. "Service providers are well positioned to deliver a better, whole-home automation experience, and they need tools to help them manage that process well and cost-efficiently."
From the OilverIQ press release, "OliverIQ Releases Multi-Protocol Hub with Complete Smart Home as a Service Offering"
While speaking at the Parks Associates Connections Conference in May, I discovered that I wasn’t the only speaker suggesting that the word we will all hear more and more when it comes to home technolo...
Three in ten US households unsubscribe from streaming platforms to save money According to Parks Associates' "Video Services: Shifting Demand" report , 29% of internet-using households decided to u...
Research from Parks Associates found the number of households selecting self-install has declined nearly 30 percent since 2019. From the article, "2023 CEDIA Shares: DEN Smart Home" from Residenti...
Peacock’s trick to keep subscribers coming back? Emails—billions of them The annual churn rate across streamers in the US in the 12 months ending in June averaged 47%, according to Parks Associates...
