"The smart home market is maturing, but the experience remains disjointed. Just 40% of smart home device owners coordinate their smart home devices in routines or wider automations. Plus, difficulty with installation, configuring device settings, and getting products to work together are among the top reasons buyers return smart home devices," said Jennifer Kent, VP Research, Parks Associates. "Service providers are well positioned to deliver a better, whole-home automation experience, and they need tools to help them manage that process well and cost-efficiently."
From the OilverIQ press release, "OliverIQ Releases Multi-Protocol Hub with Complete Smart Home as a Service Offering"
New research from Parks Associates shows that in the UK, 55% of broadband homes watch OTT video. In France, the total is 51%. The levels of OTT usage lag that of the US, where 70% of broadband home...
As it turns out, smart home owners are really satisfied customers. Give them a chance to buy a connected device, like a smart thermostat, and nearly 75 percent of them are really happy with what they...
Usage of voice-activated assistants such as Amazon’s Alexa and Google Assistant remains relatively low. But it is growing at an impressive rate. In fourth quarter of last year, 12 percent of U.S. b...
So notes a recent report from Parks Associates, which found that 43 percent of all broadband households in the U.S. that use — or plan to use — a smart TV or streaming media player want to be able to...
