We all relish the chance to “turn our brains off” and let something or someone else tell us what we want. In fact, Netflix users pay a nominal monthly fee for just this kind of service.
The streaming platform doesn’t just feature a bevy of movies and TV shows that zap into whatever productivity someone conjures up on a given day. It takes those viewing choices and, via an artificial intelligence algorithm, aggregates similar shows and movies to keep individual watchers coming back for more.
The procedure has paid dividends, saving Netflix $1 billion annually. Research done by Parks Associates notes Netflix is present in 52 percent of U.S. broadband homes — more than its competitors — and had just a 5 percent cancellation rate at the close of 2015.
From the article "Marketing With A.I: 4 Real-Time Strategies to Connect With Customers" by Judi Hand.
About 20% of US broadband homes had cancelled at least one OTT service in the last 12 months at the end of 2015, according to data from Parks Associates. Netflix has the lowest churn among US OTT s...
Data and user privacy remain top reasons consumers are wary of wearable devices. For instance, a recent Parks Associates report notes that about 35 percent of consumers who responded to a survey say t...
Earlier this year, a report from digital health analyst Parks Associates found that 27 percent of people with a chronic condition want a mobile health device that tracks their health, but a significan...
With more people looking for alternatives, the market for streaming media players also continues to grow. A recent report from Parks Associates says 31 percent of U.S. broadband households own one of...
