“The implications for companies like T-Mobile, which can offer this affordable alternative without cutting into other aspects of their businesses, or for a potential disrupter looking to make waves in the space, could be revolutionary,” the report said “As FWA adoption grows, companies currently in the industry and curious onlookers will surely be taking notice.”
The results echo those found by Parks Associates in January. The firm said that subscribers of FWA from mobile network operators were more satisfied with the price of service than were fiber or cable subscribers.
From the article, "J.D. Power: 5G Fixed Wireless Has the Highest Customer Satisfaction" by Carl Weinschenk
As new smartphone customers become harder to find in the U.S. mobile market, carriers are shifting their operational focus from growth in average revenue per user growth to churn management, according...
That streaming service is one way AT&T wants to ensure that younger consumers will still flow its way. A study by research firm Parks Associates found that nearly a quarter of millennial households ju...
But the trend toward live online subscriptions is expected to accelerate, which is why companies are diving in. One of the selling points for online video providers is that it is easy to sign up. C...
According to Parks Associates, a market research firm, 63 percent of U.S. households with broadband connections subscribed to at least one over-the-top video service at the end of September, up from 5...
