In fact, according to research recently published by Parks Associates, 34% of broadband households today own a listed smart home device, which is an increase of 24% from just three years ago. Additionally, the average number of devices owned per household with at least one smart home device rose in 2020 from 6.8 devices to 7.4 devices on average.
During Parks Associates’ virtual CONNECTIONS conference last week, Jennifer Kent, the organization’s Vice President of Research, pointed out that there has long been a difference in how consumers go about building out their smart home systems. While some have opted for a “curated” approach in which an installer, such as a residential security integrator, will deploy devices designed to work together and tie them together in a single user interface, many others have opted to build their own by buying disparate, do-it-yourself (DIY) solutions from both online and brick-and-mortar retailers over time.
The DIY approach affords consumers a greater number of device choices as well as the ability to avoid installation or ongoing monitoring or maintenance fees, however; it introduces greater setup complexity. According to Kent, 36% of consumers who set up smart home devices on their own say they experience difficulty and the number who experience ongoing problems with these devices also continues to rise as she noted that recent research from Parks found that 38% of smart home product owners experienced two or more technical problems with a smart home product in the past year, which is up from 11% just two years ago. In addition, 44% of those experiencing a technical problem reported they had difficulty getting the device to interact with other devices in the home.
Among US broadband households, Parks Associates finds that 72% subscribe to at least one over-the-top (OTT) video service, while 46% subscribe to two or more OTT services. Further, 25% subscribe tothr...
“Pay-TV providers want to retain subscribers, so they want to make sure that you stay inside their ecosystem,” says Brett Sappington, a media analyst at Parks Associates. “If you don’t have a reason t...
The early support for Thread may even hint at where Eero is going next. Tom Kerber, an analyst for Parks Associates, notes that one of the main features of Thread is that it’s decentralized. Instead o...
“There’s only so many consumers out there that are willing to pay full price,” said a research analyst with Parks Associates From the article, "How Netflix is adapting as the streaming boom stalls....
