Providing market intelligence for more than 35 years

In The News

Finance and phones – what can retail banking learn from the phone business?

KEY STAT: Net Promotor Score (NPS) increases in direct proportion to the number of subscriptions per user. High NPS means higher product satisfaction means greater service adoption. - Parks Associates, 2024

From the article, "Finance and phones – what can retail banking learn from the phone business?" by Anil Malhotra for Bango

Previously In The News

Uber turnaround? Dara Khosrowshahi seems up to the task

The company, founded in 2009, managed to upend the taxi industry and become the world's most valuable startup, with a valuation of $68 billion. With its no-apologies attitude and notoriously aggressiv...

Apple reportedly plans 4K upgrade for its set-top TV box

The new Apple TV box will feature a faster processor capable of streaming higher-resolution 4K content and highlighting live television content, Bloomberg reported Thursday. The update box is expected...

Sliver.tv rakes in $9.8M in funding, advances VR broadcasting technology

A recent report from Parks Associates suggested AI’s benefits can be extended beyond content production and enhancement. “AI-enabled systems will also be increasingly used in content creation decis...

Calling all fitness freaks: Samsung's new wearables want you

While Apple and Samsung still talk up the fashion aspects of their devices, they've now shifted to emphasize something else even more: health and fitness. People may want their smartwatches to look go...