As YouTube TV’s recent rate hike shows, these services themselves are not immune to rising programming costs. And the same traits that make streaming much less customer-hostile than cable or satellite—the absence of long-term contracts and rented hardware to set up and then return—also make them easy to leave.
Hence, the research firm Parks Associates estimated at the end of June that 41% of streaming customers churned out of one service or another in the second quarter of 2020, up from 35% in Q1.
From the article " Finally: Every Baseball Team’s Sports Network Is Available On At Least One Streaming Service" by Rob Pegoraro.
According to researchers at Harvard University, Americans spent nearly $420 billion on home improvements and repairs in 2020, as households modified living spaces for work, school, and leisure in resp...
According to Parks Associates, it only gets worse from here. In its 2022 “OTT Streaming Trends to Watch” white paper, their data shows that the average churn rate was 40% in 2020. Right now, the avera...
New data from Parks Associates found that 40% of internet households live-streamed content over the past 90 days. The Dallas-based research firm found that live-streamed video consumption reached near...
One of the hurdles to smart home adoption has been the complexity. What happens now is someone orders a bunch of devices or buys some things in a big box store, and they plug them all in at home, and...
