Providing market intelligence for more than 35 years

In The News

Connected Devices Tech Support Service Launched By Verizon

Research firm Parks Associates estimates that nearly 24 percent of U.S. broadband households will have an IP camera by 2020, while more than 50 percent will have a smart home controller and 26 percent will have a home security system.

“Companies such as Samsung are beginning to embed smart home controllers into their consumer entertainment products, meaning consumers who buy a smart TV or smart appliance will be bringing these solutions into their homes, often without understanding the full extent of their capabilities,” Tim Kerber, director, research, home controls and energy at Parks, says. “These smart home capabilities will come into play as consumers adopt other smart home devices, such as smart lighting and IP cameras.”

From the article "Connected Devices Tech Support Service Launched By Verizon" by Laura Hamilton.

Previously In The News

Is Now the Time to Get a TV Antenna?

Cord cutters are buying antennas to save money by cutting their monthly pay-TV services—and they’re doing it in large numbers. New consumer research from Parks Associates shows that the percentage of...

How Apple’s Purchase Of Startup Reveals Health Data Strategy

Harry Wang, senior research director for Parks Associates says that Apple is “known to be searching for the next $100 billion opportunity, and the gigantic healthcare industry is ripe for technology d...

Amazon, Google, and Roku All Have New Streaming Devices

With more of us now using streaming video services during the COVID-19 pandemic—about three-quarters of all U.S. households subscribe to at least one streaming service, according to research from Park...

Comcast Rolls Out Its Own Connected-Home Products

Even among U.S. households with broadband service, newly released market research from Parks Associates found that less than 30 percent of respondents were familiar with where to buy smart-home produc...