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Cloud Services Summit to Put Cloud and Managed Services into Context for Broadband Carriers at TelcoTV

With a look to the future, Eric Tabor from Twin Valley, Jim O'Neill from Parks Associates, and Mike Timar from Alteva will discuss Cloud Applications with Promise. Whether it's hosted IP voice, disaster recovery services or unified communications, the number of applications enabled by the Cloud are on the rise. This session provides key perspectives on the applications that are in demand and offer the best ROI for broadband carriers.

From the article, "Cloud Services Summit to Put Cloud and Managed Services into Context for Broadband Carriers at TelcoTV."

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