“Demand and purchase intentions continue to grow for advanced devices such as doorbells, door locks, and networked cameras but this is creating a complex and challenging consumer home network,” said Elizabeth Parks, President and CMO, Parks Associates. “Half of the US households with internet experience issues with their network relating to quality of experience. With an increased number and dependency on devices in the home, consumers are beginning to show higher interest in network add on services that enable network optimization and control of devices. We see the transition to USP to support more comprehensive network management requirements as a great step forward for the industry.”
From the Broadband Forum press release "Broadband Forum celebrates 20 years of revolutionary device management standard"
Glenn Hower, an analyst at the Parks Associates market research firm, says the growth of social media is also driving news groups to generate "clickbait" stories and increase opinion-based programming...
Parks Associates announced new research earlier this month showing that 16% of Spanish Pay TV households subscribed to Pay TV for the first time last year, although Spanish consumers are still more li...
All that promotion around catch-up services is seemingly paying off for service providers. Usage of TV Everywhere, or authenticated video viewing, reached 40 percent of U.S. pay TV consumers in 2015,...
“Managing consumer expectations is extremely important in a highly competitive marketplace,” Brett Sappington, director of research at Parks Associates says. “If consumers are caught by surprise with...
