“Demand and purchase intentions continue to grow for advanced devices such as doorbells, door locks, and networked cameras but this is creating a complex and challenging consumer home network,” said Elizabeth Parks, President and CMO, Parks Associates. “Half of the US households with internet experience issues with their network relating to quality of experience. With an increased number and dependency on devices in the home, consumers are beginning to show higher interest in network add on services that enable network optimization and control of devices. We see the transition to USP to support more comprehensive network management requirements as a great step forward for the industry.”
From the Broadband Forum press release "Broadband Forum celebrates 20 years of revolutionary device management standard"
Subscribers of fixed wireless access (FWA) from mobile network operators (MNOs) are more satisfied with the price of service than fiber or cable subscribers, according to fixed wireless satisfaction r...
According to a recent study by Parks Associates, almost 30% of U.S. households that subscribed to a new home internet provider in the past year reported at least one difficulty. They mentioned chal...
Parks Associates announced on Jan. 18 that its latest research shows nearly 30% of United States internet households who have subscribed to a new home internet provider in the last year report facing...
Choosing an internet service provider (ISP) can be a daunting task for consumers. According to a recent study by Parks Associates, almost 30% of U.S. households that subscribed to a new home internet...
