“Demand and purchase intentions continue to grow for advanced devices such as doorbells, door locks, and networked cameras but this is creating a complex and challenging consumer home network,” said Elizabeth Parks, President and CMO, Parks Associates. “Half of the US households with internet experience issues with their network relating to quality of experience. With an increased number and dependency on devices in the home, consumers are beginning to show higher interest in network add on services that enable network optimization and control of devices. We see the transition to USP to support more comprehensive network management requirements as a great step forward for the industry.”
From the Broadband Forum press release "Broadband Forum celebrates 20 years of revolutionary device management standard"
U.S. internet homes are now viewing 43.5 hours of video per week across all devices, up by more than 6 hours since 2020, according to a new study from Parks Associates. “Video-viewing households re...
Last month, Parks Associates found that Frndly had the highest customer loyalty among vMVPDs. From the article, "Frndly TV Adds Local Stations to Streaming Lineup in 6 Markets" by Jon Lafayette
According to a 2023 report by market research firm Parks Associates, consumer demand for connected lighting has been driven by concerns around energy usage and costs, as well as improved interoperabil...
A recent report from Parks Associates found 66% of customers subscribing to an FWA service from a wireless operator “consider their plans to be at a fair or good price.” This was a significantly highe...
