Consumers are becoming increasingly reliant on their home technology and adding devices at a rapid pace. According to Parks Associates, 26 percent of consumers currently own a smart home device and approximately one-half of smart home device owners who set up devices themselves experienced problems. Axius is a full-service customer support platform for the smart home that provides management, maintenance, and ongoing monitoring, remotely, for any connected device on the network. Axius targets the builder, property management, and integrator market to streamline the process of setting up a smart home and supporting it throughout the entire lifecycle.
From the article "Axius: Customer Support Platform for the Smart Home."
Roku still inhabits an enviable position in the streaming wars. The company powers about 38% of streaming devices and connected TVs in the U.S., according to Parks Associates, representing a leading m...
“What Frndly TV delivers is very focused—it’s not trying to be all things for all people,” said Paul Erickson, a senior analyst at Parks Associates, a research firm. From the article "Family-Focuse...
It is important to understand the different types of services offered and how Parks Associates defines them, as well as examples of some of the major players in each category. OTT services experien...
Home surveillance cameras—from Ring, Nest, Arlo and others—are the eyes and ears of many neighborhoods. Around 14% of U.S. households with broadband have installed an internet-connected camera, accord...
