A recent survey by Parks Associates indicates that 17% of U.S. broadband households now own both an Internet-connected entertainment device and a smart home device. As voice interactions become more common, consumers preferences will shift towards smart home devices and streaming services that operate in tandem. Streaming services will need to compete not just on the cost and product selection, but on the variety of integrations offered with other connected services and voice assistants present in the customers’ homes.
From the article "3 Interesting Ways Technology is Shaping the Entertainment Industry" by Andrew Arnold.
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"User experience defines the operator's video services for consumers," said Brett Sappington, senior director of research at Parks Associates in a statement. "Every pay-TV service and streaming video...
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