More than 60% of installing dealers now report that DIY systems are biting into demand for their services, according to the fifth annual Residential Security Market Report (2018) from the research firm Parks Associates and CE Pro sister publication Security Sales & Integration. The survey reflects business conditions for the 2017 calendar year.
Despite the encroachment by DIY, though, residential security dealers are still doing well, especially given all the doomsday predictions by “pundits” and the popular press.
From the article "2018 Market Report: Security and the Smart Home Installation Channel" by Scott Goldfine.
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